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What To Expect

Metropolis, IL veterinary services – delivered with courtesy and respect!

As a new client of our practice, you can expect our full attention to your pets’ needs. Our service will be provided with courtesy and respect.

When you arrive for your appointment, you will be greeted warmly, and we will usher you into an examination room as soon as we have one available. Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.

You will normally see a Veterinary Assistant first who will take a history, and gather some data for the doctor. A veterinarian will see you next, examine your pet, answer your questions and plan further diagnostics or treatment as necessary. You will normally see the Vet Assistant again to wrap things up, and she will provide you with further educational information and answer routine wellness and care questions for you. She will then handle billing and schedule any needed follow up.

We are excited to meet you and your human and animal family members!

To save you a little time, you can print out our “Welcome to Our Office” form and fill it out beforehand, then bring it to the office with you!